Terms & Condition

All client/user must read and agree to the following terms and condition before ordering/ purchasing/ viewing any service/product from Essence Enterprises solutions pty ltd (T/A Web99). Client/user’s any communication with web99 related to any service/product will be considered as client/ users acceptance of following terms & condition.

The following terms and condition applies to all services/ products provided to client/user by web99.

Payment options and terms:

Client must read and understand all information carefully before proceeding payment.

  1. All prices are excluding GST and administration fees.

  2. Any cost arising from payment clearings or transaction charges are solely the responsibility of the client and will be charged as such.

  3. Web99 may require the Customer to pay a credit card surcharge and payment gateway surcharge (in addition to any payment) of up to 4% plus GST of the payment amount where the Customer pays by credit card or customer use online payment gateway for payment. We do not accept American express or dinner’s club for payment. To organize payment via credit card please contact on 1300 0web99 (1300 093 299).

  4. Web99 may apply a payment received from the Customer to any amounts owed by the Customer (including interest, part payment of an invoice, administration, collection and other costs) in any order.

  5. Web99 is entitled to set-off or deduct any amount payable by web99 to the Customer.

  6. A payment dishonour fee may be charged by web99 if a Customer’s payment is dishonoured in any way. This fee will be in addition to any fees the Customer’s financial institution or credit provider may charge the Customer.

  7. Interest is payable on overdue accounts at a rate of 4% per calendar month (calculated daily), plus a monthly administration fee of $40 will apply.

  8. Cheque Payment: All cheque must be made payable to ‘Essence enterprises solutions pty ltd’. Cheque must be sent to : Web99 PO Box 9 Westmead NSW 2145

  9. Online payment: To process online payment Click here. This Payment attracts 4% surcharge.

  10. Direct debit Payment :

Note: client must enter invoice Number in narration/note for payment

Bank: Bank west

Name: Essence Enterprises solutions pty ltd; BSB: 302-162 ; Account No: 0423462

Quotations and Estimates:

Deposit & additional charges:

Time Frame:

Payment & Refund related terms:

Residency Requirements:


Browser compatibility:

Log in Credentials:

Travel, Lodging and Boarding, Local Conveyance:

Responsibility of the client:

Client acknowledges that it shall be responsible for performing the following in a reasonable and timely manner:

Content, Permissions and Copyrights:

Intellectual Property Rights:

Reproduction of PROJECT:

Completion of Work:

Governing Law:

Web99 will not be liable:


Both our organizations shall hold all information exchanged between our personnel in strict confidence. Such information may not be disclosed to others or used except in connection with the performance of the specific agreed upon. Client may enter into a Non-Disclosure Agreement with us if required. Send request for non-disclosure agreement to support@web99.com

Domain name registration:

Website hosting/email/secure webpage/virus protection:

– We specifically exclude any warranty as to the accuracy or quality of information received by any person via the Server and in no event will we be liable for any loss or damage to any data stored on the Server. Clients are responsible for maintaining insurance cover in respect of any loss or damage to data stored on the Server. Client warrant to us that client will only use their assigned Web Site for lawful purposes. In particular, client further warrant and undertake to us that:

  1. that is unlawful, threatening, abusive, harmful, malicious, defamatory, violent or teaching violence, obscene, pornographic, profane or otherwise objectionable in any way; or

  2. Containing a virus or other hostile computer program;

  3. that shall constitute or encourage a criminal offence, give rise to civil liability or that violates or infringes any trade mark, copyright, other intellectual property rights or similar rights of any person under the laws of any jurisdiction;

  1. any transactions within your Web site which are contracts for the sale of goods or services will be between you as the merchant and your end-user customer and you agree that we may include an exclusion of our liability in respect of such purchases and transactions in such form as we deem appropriate;

  2. the information contained within your Web site will comply with all applicable law, and codes of practice governing the use of Web sites and related services, including, without limitation, those laws and/or codes of practice governing distance selling and data protection from time to time in force

  3. You will keep secure any identification, password and other confidential information relating to your account and you will notify us immediately of any known or suspected unauthorised use of your account, or any known or suspected breach of security, including loss, theft or unauthorised disclosure of your password information. Notwithstanding such notification you will be liable for any and all uses of your account (and Web site) notwithstanding any fraudulent or improper use of your password or any other access to any of the facilities we offer which is not unauthorised use or access by us.

  4. Whilst we shall use reasonable endeavours to ensure the integrity and security of the Server, we do not guarantee that the Server will be free from unauthorised users or hackers.

  5. We do not warrant whatsoever that our virus protection services will stop every virus from reaching your computer network. We make no warranty that the service will be error free or free from interruption of failure, and the company expressly disclaims any express or implied warranty regarding system and/or service availability, accessibility, or performance.

  6. If applicable, you agree to accept additional charges for the transit of IP traffic above and beyond the amount specified in the Service. All excess data will be charged at the rate of 10c/MB to the nearest whole MB. These charges will fall due at the completion of the calendar month on normal trading terms of fifteen (15) days from invoice. Web99 will provide an online interface allowing authorized users to monitor website data traffic.

Support Related Terms & condition:


General Advice over phone or via email:

Cancellation Policy

Delivery Policy

Additional changes:


Cyber security:

Acceptance Period:






Use for promotional purposes:

Third Party Provider Authorization:

Trademarks, logo and other intellectual Property issues:


Server means the computer server equipment operated by us in connection with the provision of the Services.

Web Site means the area on the Server allocated by Web99 to you for use by you as a site on the Internet.

Web portal: Website, E-commerce sites, web application, mobile application, any other software or digital development.

Secure Web Page means the Web page operated and located on the Server which allows you to collect credit card details in a means that is difficult for other people to view the page when it is loaded, because the page is encrypted.

Search Engine Optimization means any service which is designed to assist your Web Site gain a higher listing in the Search Engine results.

Content: All information including but not limited to textual materials, logos, photographs, sound files, databases, video files and other Web Site content required to be included in the Web Site.

Browser compatibility: is the capability or flexibility of a website, web application, script or HTML design to function on different web browsers available in the market.

Payment Gateway: The payment gateway is the infrastructure that allows a merchant to accept credit card and other forms of electronic payment.

Business Day means a day on which banks are open for general banking business in the State where Essence Enterprises Solutions Pty Ltd.’s premises are located.

If you are after a unique and creative approach to help your business stand out from the crowd, contact Web99 today. You will not be disappointed!

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