fbpx

12. What will Web99’s Software Maintenance service involves?

12. What will Web99’s Software Maintenance service involves?

  • We do continue monitoring the web portal to prevent hacking activities.
  • Weekly we do take backup of your web portal database.
  • Domain expire reminder.
  • 10 time training to operate / manage.
  • Minor updating with content.
  • Minor updating with image and others.
  • Update your website with latest security parameters.
  • Update application version (When Required)
  • Update database software (When Required)
  • Regular update according to resource improvement
  • Customer general support: Monday to Friday 9am to 5pm (AEST)
  • Technical Support via email / support ticket: Monday to Friday 9am to 5pm (AEST) On call Emergency Technical support available 24×7 at an extra 15$/hour